Vetum Nata is owned and operated by Creative Tech Solutions Pvt. Ltd.
Your privacy is important to us. This Privacy Policy outlines how Vetum Nata (“we,” “our,” or “us”) collects, uses, disclose, and safeguard your personal information when you use the mobile application (“the App”) and related services. By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, ensure security, and enhance user experience. This includes:
a. Personal Information
- Name
- Email address
- Phone number
- Profile information (bio, gender, etc.)
- Profile images and uploaded content
- government-issued ID and other verification details
b. User-Generated Content
- Posts
- Meeting request and history
c. Device & Technical Data
- Device type and OS
- App usage data
- IP address (for security and fraud prevention)
d. Location Data (if applicable)
- Approximate location (only if user grants permission)
e. Financial Information
- Wallet transactions, payment details, and reward points for app-related services
2. How We Use Your Information
We use your data to:
- Create and manage your account, meeting request
- Verify user identity and maintain account security
- Process payments, manage wallet balances, and facilitate financial transactions
- Provide core app features (meeting request, social interaction)
- Improve user experience
- Ensure platform safety and prevent abuse
- Respond to user reports and enforce policies
- Comply with legal obligations
3. Data Sharing
We do NOT sell your personal data.
We may share data with:
- Service providers (e.g., Firebase / Google Cloud)
- Law enforcement (if required by law)
- Internal moderation systems to ensure safety
4. User Safety & Monitoring
To maintain a safe environment:
- We monitor user activity for harmful behavior
- We review reported content and accounts
- We may remove content or suspend accounts that violate our policies
5. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Maintain safety and compliance
- Resolve disputes
6. Account Deletion (VERY IMPORTANT)
Users can request account deletion by:
- Using in-app delete option (if available), OR
- Contacting us at: support@vetumnata.com
Upon deletion:
- Your personal data will be removed within 30 days
- Some data may be retained for legal/security purposes
7. Data Security
We use appropriate security measures including:
- Secure servers
- Authentication systems
- Encrypted data transmission (HTTPS)
However, no system is 100% secure.
8. Children’s Privacy
Our app is not intended for children age under 16.
We do not knowingly collect data from minors.
If we discover such data, it will be removed immediately.
9. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
10. Changes to This Policy
We may update this policy at any time.
Changes will be posted on this page.
11. Contact Us
Creative Tech Solutions Pvt. Ltd.
Email: support@vetumnata.com
Address: Kageshwari – Manohara, KTM